Quick answers
to your HR concerns!
HR Drive-Thru is a virtual HR consultation service offering quick, personalized HR assistance for career, job-specific and business-related challenges.
YOU ARE HERE BECAUSE...
For Employees
You're currently struggling to:
- Stand out in a competitive job market
- Optimize your resume
- Evaluate job offers
- Negotiate compensation
- Understand employee benefits
- Navigate workplace issues
- Address discrimination or harassment
- Manage workplace injuries
- Grasp termination implications
For Employers
You're currently struggling to:
- Find & attract top talent in a competitive job market
- Retain valuable employees and reduce turnover
- Cultivate a positive workplace culture
- Implement organizational best practices
- Boost employee engagement
- Streamline employee disciplinary processes
- Maintain proper documentation
- Mitigate risk, including preventing claims/lawsuits
- Handle termination of employment effectively
Hi there, I am
Brenda McGregor
A SEASONED HR EXECUTIVE TURNED LIFE & CAREER COACH
and the creator of “Ripple Effect Coaching”
With over 37 years of dedicated service in the hospitality industry, my career has been a remarkable journey through the world of Hospitality.
It all began in 2004 when I had the incredible opportunity to build the company's HR department from the ground up in my role as the Corporate Director of Human Resources at Chesapeake Hospitality—since acquired by Remington Hotels.
Fast forward to 2022, and I concluded my career as the VP of Human Resources, leading a team of over 30 HR professionals dedicated to serving more than 4,000 employees in our hotels and restaurants.
My goal is simple: I want to help you not just survive but truly thrive in your professional and entrepreneurial journey.
"With HR Drive-Thru, my mission is to utilize my vast experience and insights to provide guidance and support for your personal career and business journey!"
HERE’S HOW HR DRIVE-THRU CAN HELP YOU
For Employees
- Protect yourself
- Ensure you’re paid top dollars and benefits
- Powerfully manage a disciplinary issue
- Put yourself in the best position to thrive
For Employers
- Protect yourself and your company
- Create cohesive, high performing teams
- Grow your impact as a leader
- Foster a workplace culture that attracts and retains top talent
With over 30 years of HR expertise and as a former HR executive, Brenda McGregor is your trusted career coach, critical issues advisor and consultant in addressing a wide range of employee and employer-centered HR issues, including:
- Culture: Fostering and delivering a positive workplace culture that drives success.
- Work/Life Harmony: Balancing work and life demands for a healthier workforce.
- Compensation: Ensuring fair and competitive compensation packages.
- Benefits: Maximizing employee job satisfaction providing meaningful benefits.
- Employee Engagement: Promoting engagement by fostering a culture of leadership ensuring everyone on the team loves their job.
- Career Growth: Sound guidance to help individuals achieve personal and team career goals, benefiting employees and organizations alike.
- Managing Difficult Employee Issues: Expert direction on managing challenging employee matters, addressing concerns effectively.
- Risk Management: Assistance in mitigating risks and safeguarding organizations, reducing potential liabilities.
- Discrimination Issues: Ensuring fairness and equity to prevent discrimination in the workplace, promoting inclusivity.
- Wrongful Termination: Addressing termination-related concerns effectively, ensuring legal and ethical practices.
- At-Will Employment: Clarifying the nuances of at-will employment, ensuring understanding and compliance.
- Insurance Liability: Expertise in workers' compensation, general liability, and auto insurance matters, helping businesses navigate insurance-related challenges.
KEY BENEFITS
HR Drive-Thru can cater to the demands of today's fast-paced work environment.
HERE’S WHAT EMPLOYEES, HR PROFESSIONALS, AND BUSINESS OWNERS HAVE TO SAY ABOUT ME
Hope Valentine
Emergency Veterinarian & Holistic Medicine Expert
I was on leave to care for my mom and due to return to work shortly. I was backed into a corner and the HR department was slow, inexperienced, and sadly clueless.
Brenda gave me the knowledge and strength to stand on my own two feet and communicate what I needed to say—to not only defend myself—but to make real change possible in the company.
In the same day I had a 15 min call with her— I ended up writing a 6-page summary and navigated 2 conversations with HR like a pro. I ended up sending the summary and my cogent request to the CEO of the company— who immediately within 12 hours gave me everything I asked for and released me from the contract.
I transformed who I was from scared and doomed to badass and empowered by taking the coaching and the result was nothing short of a miracle in the result and the speed with which it all turned around.
I had always said every moment is a chance to turn it all around but had in this area of my life never really believed it was possible. I have never been scared again.
Contracts also went from boring and a convoluted trap in legalize where my hands would shake and I never felt good after signing just worried or numbed out and now contracts are opportunities for integrity and clarity and I sign them with joy by the end of the revisions and requests for reworking I never would have done before.
Aimee Reker
Principal Consultant, Leveret Marketing
Brenda provides a powerful counsel for senior leaders navigating operational management, team relationship dynamics and personal career acceleration.
Brenda’s experience in corporate HR paired with her training in personal wellness made her a rare find for me as I defined and then navigated legal, financial and personal goals.
I made some huge moves within my organization and then on to my next role armed with Brenda’s sound and soulful guidance.
Thanks for the peace of mind, Brenda!
Steven McD. Smith
President & CEO, Maryland Hospitality
I am delighted to provide this professional testimonial for Brenda McGregor, with whom I had the privilege of working alongside for over three decades. Brenda consistently demonstrated exceptional expertise in the fields of Human Resources and Risk Management and her contributions to our organization were invaluable.
In the realm of Human Resources, Brenda exhibited exemplary leadership and HR management skills. Her dedication to fostering a positive workplace culture, enhancing employee engagement, and implementing HR best practices greatly benefited our organization.
Brenda's results with talent acquisition, development, and retention contributed significantly to our team's growth and success. Specifically, the company was able to initiate a profitable self-funded health insurance business platform that was not only beneficial to team members but also valuable to our clients in third party hotel management. Through her efforts we were able to represent our health insurance program as a positive differentiator, creating an opportunity to further grow our contract hospitality services.
As a quick and innovative learner, Brenda showed a remarkable ability to assess, analyze, and mitigate risks effectively. Her keen insight into identifying potential threats and vulnerabilities to our organization was instrumental in safeguarding our operations and assets. Brenda's meticulous attention to detail, combined with a strategic mindset, allowed us to proactively address risks before they escalated into major issues.
What truly set Brenda apart was her ability to integrate HR strategies and risk management seamlessly. She developed innovative policies and procedures that not only enhanced employee well-being but also aligned with our risk mitigation objectives. This holistic approach provided our Board of Directors the faith to create our own worker's compensation program, yet another positive HR program for both Chesapeake Hospitality owners and their clients.
In addition to her technical expertise, Brenda was a natural leader and collaborator. She consistently exhibited excellent communication skills, making complex concepts accessible to all levels of the organization. Her commitment to teamwork and willingness to mentor and support colleagues further exemplified her dedication to our organization's success.
I wholeheartedly recommend Brenda McGregor to anyone seeking a dedicated and knowledgeable professional with expertise in every aspect of Human Resources and risk management. Her leadership and dedication undoubtedly contributed to our organization's growth and success during her years with Chesapeake Hospitality (currently trading as Maryland Hospitality).
Matt Weil
Restaurant Director
I had the good fortune to work with Brenda McGregor to guide me in human resource issues from 2006 to 2021.
As a manager of several restaurants, I was running staffs at 8 locations totaling about 100 people. During our time working together, I learned from Brenda the importance of being detail oriented in the hiring process, termination process, and setting staff expectations. I was especially grateful for Brenda’s talent in handling more complex situations like staff substance abuse and family emergencies. Brenda knows that each situation requires compassion along with steps that need to be taken to protect our business. I relied on her guidance many times to ensure we protected the rights of staff members while making sure the company avoids any legal liabilities that may occur while providing support whenever possible.
Our businesses thrived with Brenda McGregor leading our team to make our human resource processes flawless, create the best working environment for our staff(s), and navigate complexed situations with confidence.
Steven McD. Smith
President & CEO, Maryland Hospitality
I am delighted to provide this professional testimonial for Brenda McGregor, with whom I had the privilege of working alongside for over three decades. Brenda consistently demonstrated exceptional expertise in the fields of Human Resources and Risk Management and her contributions to our organization were invaluable.
In the realm of Human Resources, Brenda exhibited exemplary leadership and HR management skills. Her dedication to fostering a positive workplace culture, enhancing employee engagement, and implementing HR best practices greatly benefited our organization.
Brenda's results with talent acquisition, development, and retention contributed significantly to our team's growth and success. Specifically, the company was able to initiate a profitable self-funded health insurance business platform that was not only beneficial to team members but also valuable to our clients in third party hotel management. Through her efforts we were able to represent our health insurance program as a positive differentiator, creating an opportunity to further grow our contract hospitality services.
As a quick and innovative learner, Brenda showed a remarkable ability to assess, analyze, and mitigate risks effectively. Her keen insight into identifying potential threats and vulnerabilities to our organization was instrumental in safeguarding our operations and assets. Brenda's meticulous attention to detail, combined with a strategic mindset, allowed us to proactively address risks before they escalated into major issues.
What truly set Brenda apart was her ability to integrate HR strategies and risk management seamlessly. She developed innovative policies and procedures that not only enhanced employee well-being but also aligned with our risk mitigation objectives. This holistic approach provided our Board of Directors the faith to create our own worker's compensation program, yet another positive HR program for both Chesapeake Hospitality owners and their clients.
In addition to her technical expertise, Brenda was a natural leader and collaborator. She consistently exhibited excellent communication skills, making complex concepts accessible to all levels of the organization. Her commitment to teamwork and willingness to mentor and support colleagues further exemplified her dedication to our organization's success.
I wholeheartedly recommend Brenda McGregor to anyone seeking a dedicated and knowledgeable professional with expertise in every aspect of Human Resources and risk management. Her leadership and dedication undoubtedly contributed to our organization's growth and success during her years with Chesapeake Hospitality (currently trading as Maryland Hospitality).
Chris Green
President, Remington Hotels
Brenda and I worked together for nearly 20 years. During that time, Brenda became my go-to resource for working with key leaders both at the corporate and field level when there were gaps in performance.
Vanessa Hidell
Principal Owner, Tag 2 Benefits Inc.
If you have ever hit a professional wall, or wondered if you were taking right action and making mature decisions without any previous experience managing a staff and trying to grow- especially if you are a woman owned business- a professional/ life coach may be the answer. It was for me!
In March I was about to throw my hands up and move to Mexico. Being overwhelmed and frustrated were daily occurrences. I just needed a guide; someone that had been where I was and had same experiences.
Brenda McGregor was my answer! I cannot sing her praises enough. I love what I do again. Goals have been exceeded as a by product of our weekly meetings. Staff likes me again and my husband too!
If you are struggling with organization, focus, or wondering “what now”- reach out to Brenda. She is the real deal!
HR Drive-Thru is your virtual go-to place for HR support! We're here to provide quick and personalized HR assistance, whether you're an employee seeking career guidance, dealing with specific job-related challenges, or an employer/business owner dealing with HR issues. Think of us as your one-stop HR solution.
Booking an appointment is a breeze! Just visit our website and click on the booking link. Choose the appointment type that suits your needs, whether it's a 20-minute quick call or a 1-hour deep dive. After selecting a date and time, fill out a brief pre-assessment questionnaire and follow the payment instructions. You'll receive a booking confirmation via email once your payment is verified.
We've got you covered on a wide range of HR matters! For employees, we assist with improving your chances to stand out in interviews, reviewing resumes, offer letters, and compensation and benefits, and providing guidance for disciplinary and discrimination issues, worker injuries, and employment terminations. Employers, we're here to help with recruitment, retention, culture-building, best practices, employee engagement, documentation, risk management, and employment terminations.
HR Drive-Thru is for everyone! Whether you're an individual seeking career advice, dealing with specific job-related challenges or an employer looking to enhance HR practices, we offer personalized consultations. Our services cater to job seekers, employees, HR professionals, and business owners alike. It's a one-stop HR shop for everyone on their HR journey.
If you find yourself in need of in-depth assistance concerning legal, insurance, or other complex HR issues, HR Drive-Thru has you covered. Our extensive network encompasses legal experts specializing in employment law and HR compliance, as well as professionals well-versed in insurance-related matters. We can connect you with the right specialists to provide comprehensive support for these intricate HR challenges.
It's as easy as navigating a drive-thru!
Step 1: Schedule an appointment using our booking link. Choose your preferred type and time, then complete a brief pre-assessment questionnaire and make your payment. Once your payment is manually verified, you'll receive a booking confirmation via email.
Step 2: On the day of your appointment, "drive up" to your virtual window via Zoom.
Step 3: Order tailored HR solutions. We'll discuss your HR needs, and you'll receive immediate assistance tailored to your specific situation.
If, during our call, we determine the need to extend your session, we will provide you with a separate link after the meeting. Using this link, you can choose a suitable date and time for the session extension and make the payment accordingly. You will receive a booking confirmation once your payment has been successfully verified.
Yes, we understand that sometimes unexpected circumstances arise. You can reschedule your appointment with us by providing at least 1-hour notice before your scheduled appointment time.
To do so, please refer to the booking confirmation email we sent you. There, you'll find a convenient option to reschedule. Keep in mind that rescheduling is subject to the availability of alternative slots.
We understand that unexpected situations can occur. If you miss your scheduled appointment without providing prior notice, it will be marked as a 'no-show.'
In such cases, we offer the option to reschedule your appointment. If you choose to not reschedule, then our 50% refund policy will apply. Please note that a refund won't be processed unless you reach out to us and communicate your situation.
Absolutely! We understand that circumstances can change. Here's our refund policy in case you need to cancel your appointment:
Cancellation 24 Hours or More Before Scheduled Appointment: If you cancel your appointment with 24 hours or more notice, you will be eligible for a 100% refund of the amount you've paid.
Cancellation Less Than 24 Hours Before Scheduled Appointment: If you cancel your appointment with less than 24 hours notice, you will be eligible for a 50% refund of the amount you've paid.
Refunds will be processed within 2-5 business days following the cancellation of an appointment. Please keep in mind that the time it takes for the refund to appear in your account may vary depending on your financial institution. You will receive an email notification once your refund has been processed.
You can read more about our terms and conditions here.
There are several possible reasons why your booking may have been declined:
1. Payment Form Not Completed: It's important to fill out the payment form (which is different from the booking form) to notify our system that you have made a payment. If this step is skipped, we won't be notified, and your booking won't be confirmed until payment is verified.
2. Proof of Payment Not Uploaded: It's essential to upload proof of payment as part of the booking process to confirm your appointment.
3. False Screenshot Upload: Your booking may be declined if you have uploaded a false or misleading screenshot as proof of payment, whether intentionally or unintentionally. Please ensure that the proof of payment you provide is accurate and genuine to avoid any issues with your booking.
We encourage you to follow the booking and payment process carefully to ensure a smooth and successful experience. If you encounter any issues or have questions about your booking, please don't hesitate to contact us for assistance. Your satisfaction is important to us.
Your HR solutions are just a click away.
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